How you communicate during a crisis can make a big difference
in the way you and your company are perceived. From the earliest
minutes of a developing crisis, your handling of an event
(i.e., accident, natural disaster) or a critical issue (class
action lawsuit, employment practices, etc.) will have a direct
impact on your employees, your firm’s public reputation in
the media, your customers and many other key stakeholders.
Public scrutiny that arises from a significant disruption
leaves no room for error. A mishandled crisis can have a disastrous
impact on your company and may have lingering effects that
may hurt employee morale, erode corporate culture and offer
competitors an opportunity to increase market share at your
expense.
Tucker/Hall senior counselors are accredited by the Institute
for Crisis Management and have been further trained at the
Harvard-MIT Program on Negotiation. We emphasize strategies that will help your company
emerge from a crisis with its reputation intact.
We specialize in:
Crisis Audits and Planning
Litigation Preparation and Support
Crisis Communication
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